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Website Terms of Use

These Terms and Conditions of Use and Privacy Policy govern the use of the website in accordance with Law 34/2002, as updated on 09/05/2023, on Services of the Information Society and Electronic Commerce, for the website: https://citytripbarcelona.com, owned by CITYTRIP BARCELONA, SL, with NIF: B-64471253, and registered address at PASSEIG D’ESPAÑA, 47, Postal Code: 08860, City: CASTELLDEFELS, Province: BARCELONA.

1. INFORMATION ABOUT THE WEBSITE:
Through its website, https://citytripbarcelona.com, owned and managed by CITYTRIP BARCELONA, users can access information regarding apartment rentals for stays in Barcelona, Castelldefels, and Begues.

1.1. ADVERTISING ON THE WEBSITE:
The website https://citytripbarcelona.com may contain advertising or sponsored content. Advertisers or sponsors are solely responsible for ensuring that the material they submit for inclusion on the website complies with applicable laws. CITYTRIP BARCELONA shall not be liable for any errors, inaccuracies, or irregularities contained in the advertising or sponsored content.

2. WEBSITE AVAILABILITY:
The website administrator will make every effort to address all inquiries and requests from users as promptly as possible.
However, due to factors beyond the administrator's reasonable control, such as human errors or technical issues, the service speed may not always be sufficient to process reservation requests efficiently.
If a reservation cannot be completed or the process fails after submitting the registration form, the user will be notified via email of the full cancellation, and must restart the registration process.

3. WEBSITE SECURITY:
The website administrator employs the highest commercially available security measures. The secure server establishes a connection in which information is transmitted encrypted using 128- to 256-bit algorithms, ensuring that the data is only intelligible to the user’s device and the website server, https://citytripbarcelona.com.
By using the SSL (“Secure Socket Layer”) protocol, the predecessor of the TLS (“Transport Layer Security”) protocol, secure cryptographic communication is guaranteed over the network (commonly the Internet). This ensures that transmitted information cannot be intercepted or altered by unauthorized parties, and that only legitimate senders and receivers can access the communication intact. Specifically, it guarantees:

  1. That the user is sending their data to the website administrator’s server and not to any impersonator.

  2. That data transmitted between the user and the website server is encrypted, preventing reading or manipulation by third parties.

4. ACCESS, USE, AND CONTENT ON THE WEBSITE:
Users are fully responsible for their conduct when accessing information on the website and afterwards.
Consequently, users are solely responsible to the website administrator and third parties for:

  1. Any consequences arising from the use of website content for illegal purposes or in ways contrary to this document, whether the content was created by the administrator or published officially under its name.

  2. Any consequences arising from use contrary to this document that may harm the interests or rights of third parties, damage, disable, or impair the website, or prevent normal enjoyment by other users.

The website administrator reserves the right to update, remove, limit, or block access to content temporarily or permanently, as well as deny access to users who misuse content or violate any of the terms and conditions set forth in this document.

The website administrator does not guarantee:
a) Uninterrupted, error-free access to the website and/or linked websites.
b) That the content or software accessed through the website or linked websites is free of errors, viruses, or other elements that may affect the user’s system or stored files, or cause other damage.
c) The use of information or content from the website or linked websites by users for their personal purposes.

5. MODIFICATION OF TERMS AND CONDITIONS OF USE:
The website administrator reserves the right to modify the website’s layout and configuration, as well as these terms and conditions of use, at any time.
Therefore, users are advised to carefully read the terms and conditions each time they access the website.

Users will always have access to these terms and conditions in a visible, freely accessible location for any consultation they wish to make.

6. OUR WEBSITE LIABILITY:
The website administrator assumes no liability arising from, by way of example but not limited to:

  1. The use that Users may make of the Website or linked websites, whether prohibited or permitted, in violation of intellectual and/or industrial property rights.

  2. Any damage or loss to Users caused by normal or abnormal functioning of content search and navigation tools and/or access to the Website, or errors or problems arising from the development or implementation of the technical elements of the Website.

  3. The content of those pages to which Users may access via links included on the Website, whether authorized or not.

  4. Minors (under 16) accessing content on the Website, as it is the responsibility of their parents or guardians to use any internet control tools and to prevent the submission of personal data without prior authorization from their legal guardians.

The website administrator will not be liable in any case for:
a. Errors or delays in User access to the Website, when entering data in the registration form, delays or failures in receiving the reservation confirmation, or any anomalies caused by internet network issues, force majeure, or any unforeseen event beyond the good faith of the website administrator.
b. Errors or incidents in communications, deletions, or incomplete transmissions, so continuous operation of the website services cannot be guaranteed.
c. Errors or damages caused to the Website by inefficient or bad-faith use of the service by the User.
d. Non-functionality or problems with the email address provided by the User for sending reservation confirmations.

In any case, the website administrator commits to resolving any problems and providing all necessary support to the User to reach a quick and satisfactory resolution.

The website administrator also has the right to conduct promotional campaigns to encourage new user registrations for its online service.

7. INTELLECTUAL AND INDUSTRIAL PROPERTY:
The website administrator holds all rights to the content, design, and source code of this Website, including, but not limited to, photographs, images, texts, logos, designs, trademarks, trade names, and data included on the website.

Users are warned that these rights are protected under current Spanish and international intellectual and industrial property law: Royal Legislative Decree 1/1996 of April 12, updated March 30, 2022, and EU Directive 2019/790 of April 17, 2019, on copyright and related rights in the digital single market.

The Website content is also considered computer software, and therefore all relevant Spanish and European Union regulations apply.

Copying, reproduction, adaptation, modification, distribution, commercialization, public communication, or any other action that infringes Spanish or international intellectual and/or industrial property law is strictly prohibited, as is using website content without prior express written authorization from the administrator.

The website administrator does not grant any implicit license or authorization regarding intellectual or industrial property rights or any other rights related, directly or indirectly, to the content of https://citytripbarcelona.com.
Use of the website content is only authorized for informational and service purposes, provided the source is cited, and the User is solely responsible for any misuse.

8. NULLITY:
If any clause of these Terms and Conditions of Use is declared null, the remaining clauses shall remain in effect and be interpreted according to the intent of the parties and the purpose of these terms.
The website administrator may choose not to exercise any rights conferred in this document, which does not imply a waiver unless explicitly recognized by the administrator or by expiration of the applicable action.

9. APPLICABLE LAW AND ARBITRATION:
These Terms and Conditions of Use are governed by Spanish law. To resolve any disputes, the parties submit to the jurisdiction of the courts of GAVÁ, judicial district of CASTELLDEFELS, the city of origin of CITYTRIP BARCELONA, owner of the Website, unless the law imposes another jurisdiction.

9.1. DISPUTE RESOLUTION:
In accordance with Law 7/2017, incorporating EU Directive 2013/11/EU on online dispute resolution in consumer matters, and Regulation EU 524/2013, Article 5, concerning alternative dispute resolution for online purchases: Online dispute resolution platform: (click here).

10. PRIVACY POLICY:
Users agree to browse the Website and use its content in good faith.
In compliance with GDPR-EU 2016/679, LOPDGDD-3/2018, LSSI-34/2002, and Law 11/2022, General Telecommunications Law, we inform you that completing any form on https://citytripbarcelona.com or sending an email implies acceptance of this privacy policy and authorization for the website administrator to process the personal data provided. These data will be included in a file owned by CITYTRIP BARCELONA, responsible for processing and/or website administration.

User data will be used to send online and offline service communications via email from the website administrator.
Merely visiting the Website does not provide personal information nor obliges the User to provide it.
Submitting data through website forms requires prior reading and acceptance of the Terms of Use and Privacy Policy.

According to Law 34/2002 on Information Society Services and Electronic Commerce, we request your consent to send promotional communications that may be of interest via email or other electronic means. Consent is given by accepting these Terms of Use via a checkbox on the form or website.

To modify, update, or cancel personal data, the User must write from the email associated with their account to reservations@citytripbarcelona.com with the subject line.
The website administrator has implemented appropriate security measures to protect User data and prevent loss, misuse, alteration, unauthorized access, or extraction.
The website administrator commits to maintaining confidentiality and using the data solely for the indicated purposes.

The website administrator presumes that the data has been provided by the User or an authorized person and that it is accurate. CITYTRIP BARCELONA also informs Users of their rights to access, correct, oppose, delete, limit, and port their data. These rights can be exercised by sending documentation proving identity to the administrator at the Website or via email to the DPO: reservations@citytripbarcelona.com, with a copy of an ID or alternative identification.

These clauses were prepared by GRUP QUALIA and are certified in digital image format for display on the website.

Date: 02/06/2025