Privacy policy

In accordance with the provisions of GDPR-EU-2016/679, LOPD 3/2018 on the Guarantee of Digital Rights, Law 34/2002, last updated 09/05/2023, on Information Society Services and Electronic Commerce, and Law 11/2022, General Telecommunications Law, CITYTRIP BARCELONA, SL informs users of its websites that we are obliged to maintain professional secrecy regarding the personal data collected by the entity through registration or contact forms on its pages. This obligation continues even after the commercial or contractual relationship has ended, and under no circumstances may we make the personal data of visitors and clients public without their consent.

To process your personal data with privacy and security, your consent is required in compliance with GDPR-EU-2016/679, Articles 5, 6, 7, and 13, LOPDGDD-3/2018, Title II, and Law 1/2019 on Trade Secrets. You are informed that the data controller will be CITYTRIP BARCELONA, SL, which will process the information lawfully, fairly, and transparently regarding the data subject, for specific, explicit, and legitimate purposes. The data will be processed in a manner that ensures adequate security through the application of appropriate technical and organizational measures.

Personal data will only be shared if legally required, and you have the right to file a complaint with the competent supervisory authority.

In the event of a personal data security breach (Article 33 GDPR), the data controller shall notify the competent supervisory authority in accordance with Article 55 without undue delay, and if possible, no later than 72 hours after becoming aware of it.

By contacting or registering on this website, https://citytripbarcelona.com/, you provide your personal or legal data for the management of your information as a user. By checking a box or pressing a button on the Contact form, you accept the terms and conditions regarding the processing of your personal data.

The data subject has the right to withdraw consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent prior to its withdrawal.

Consent of minors: Article 6(f) of GDPR-EU-2016/679 and Article 84 of LOPDGDD-3/2018 (protection of minors online) establish that minors under 16 cannot provide consent for an online business to collect their personal data. Their legal representatives (parents or guardians) may provide consent on their behalf, except when the minor is at least 16 years old, in which case their consent is valid.

These data will be stored in an automated file under the responsibility of the website administrator of CITYTRIP BARCELONA, SL to facilitate, expedite, and fulfill the commitments established between the parties. Submission of data through the forms on our website is conditional on having read and accepted the Privacy Policy via a mandatory checkbox at the bottom of the registration or contact form.

CITYTRIP BARCELONA, SL is not responsible for the content of websites accessed by the user through links on its websites and declares that it does not monitor or control the content of other web pages.

It does not guarantee the technical availability, accuracy, truthfulness, validity, or legality of external websites accessible through its links.

CITYTRIP BARCELONA, SL has taken all necessary measures to prevent any damage arising from browsing its website. Consequently, it is not responsible for any potential damages the user may suffer while browsing the Internet.

CITYTRIP BARCELONA, SL is not responsible for damages caused by failures or disconnections in telecommunication networks that may suspend, cancel, install, or interrupt web services during or prior to the provision of the service.

Accessing https://citytripbarcelona.com/

does not imply an obligation for the entity to ensure the absence of viruses or other harmful elements. The user is responsible for having appropriate tools to detect, disinfect, and protect against harmful software.

CITYTRIP BARCELONA, SL is not liable for damage to users’ or third parties’ computers, documents, and/or files during the use of this web portal.

The website https://citytripbarcelona.com/

may host advertising or sponsored content. Advertisers or sponsors are solely responsible for ensuring that the material submitted for inclusion on the website complies with applicable laws.

CITYTRIP BARCELONA, SL is not responsible for any errors, inaccuracies, or irregularities contained in the advertising or sponsored content on this website.

CITYTRIP BARCELONA, SL reserves the right to make modifications, without prior notice, to its website content, including the content itself, terms of use, or general conditions of service. These modifications may be made through the website in any legally admissible manner and will be binding while published online until replaced by subsequent updates.

Intellectual and industrial property rights of all texts, images, and presentation formats on the website belong to CITYTRIP BARCELONA, SL, either directly or through assignment.

These works are protected under Spanish intellectual property law and applicable EU regulations, as well as international treaties signed by Spain, including Royal Legislative Decree 1/1996, last update 30/03/2023, and Directive EU-2019/790 of the European Parliament and Council of April 17, 2019, on copyright and related rights in the digital single market.

All rights reserved. Reproduction, distribution, public communication, and use of all or part of the content of the website without explicit consent from CITYTRIP BARCELONA, SL are prohibited.

The company reserves the right to take civil or criminal action against improper use of its website or violation of these conditions.

The relationship between users and CITYTRIP BARCELONA, SL is governed by Spanish law, and any disputes will be subject to the courts of the Judicial District of GAVÀ.

CITYTRIP BARCELONA, SL uses cookies and similar technologies that store and retrieve information while browsing. These technologies may serve purposes such as recognizing a user and collecting information about browsing habits.

Details of our use of these technologies are described in the Cookie Policy. Cookies are associated with the anonymous user and their device and do not directly provide personal data. Users are informed about the duration of cookies and the possibility of third-party access to the stored information. Users can accept or reject cookies equally easily, and browsers may be configured to notify users of incoming cookies or block them.

Data will be stored in an automated file under the responsibility of CITYTRIP BARCELONA, SL to facilitate, expedite, and fulfill commitments.

Users may exercise their rights to access, correct, oppose, delete, restrict, and data portability, for which they must provide proof of identity (e.g., ID) to reservations@citytripbarcelona.com. Complaints may also be submitted to the relevant supervisory authorities: AEPD, ACPD, AVPD.

These clauses were prepared by GRUP QUALIA, and a digital image certificate may be displayed on the website.

Updated: 06/02/2025